Dec 24, 2006

Sorry, to end the service

Hala picked up her cellular phone after it rang few time, a male voice came out of the other side of the phone and identified him self as the representative of her car insurance company.

Caller: Dear Hala, your car insurance and license is about to expire soon.

Hala: Yes, I am aware of that.

Caller: But us deeply sorry we will have to end your services with us and we are preparing the necessary documents for the transfer to another insurance company.

Hala: Why?

Caller: As you had an accident.

The above conversation had really happened few weeks ago with my relative, the insurance company refused to provide their service after she had an accident and the period of the service with it was only one year.

It seems that the insurance is not willing to take any risks and doesn't want to pay for the insurance.